National Emergency Communications Working Group – Australia/New Zealand

Artificial Intelligence in Emergency Communications – Darwin – 21-23 May 2019 

Building on the Next Generation Triple Zero (000) strategies and future communications environment, this year’s Industry Engagement Forum will focus on Artificial Intelligence (AI) and its application to emergency communications and response.

This year’s Event will be held in Darwin from Tuesday 21 May 2019 (3:00pm) through to Thursday, 23 May 2019 (concluding at midday). The two days will be dedicated to exploring artificial intelligence and its impact on Emergency Services and Public Safety Agencies, particularly relating to its support of emergency communications and response.

The overall aim of the Industry Engagement Forum is to gain further insight on Artificial Intelligence and machine learning and the impact this will have both now and into the future.

Key note speakers will present of the topic of AI and machine learning and a panel of Indigenous leaders will address participants about the experiences their communities experience relating to emergency response.

As with past engagement days, the event will be held as a workshop style session, whereby participants will be asked to participate in sessions to assist public safety practitioners in planning for the future.

To register, please visit the following link: NECWG-A/NZ IEF5

Emergency+ app and Triple Zero (000)

Australia’s Emergency+ app for iOS, Android and Windows devices to:

  • provide the caller with information about when to call Triple Zero (000)
  • provide the caller with information about who to call in various non-emergency situations
    • State Emergency Service (SES) (132 500)
    • Police Assistance Line (131 444)
    • Crime Stoppers (1800 333 000)
    • Health Direct Australia (1800 022 222)
    • National Relay Service
  • assist the caller to dial the relevant number
  • display the GPS coordinates of the phone’s location that the caller can read out to the emergency operator.

The app is free of charge and available for download from iTunes, Google Play and Windows Stores.
Available on Apple app storeAvailable on Google playAvailable on Windows Stores

Triple Zero Kids Challenge

Kids will learn about getting help by playing games and solving mysteries. They’ll learn about safety messages and hear what happens when you call Triple Zero. Along the way they will meet the “Zeros” as they are guided step by step through the game.