A Challenging Year….

The 2019-20 year challenged all people in Australia as they dealt with one disaster event after another. The video contained in the following link highlights the events of this period and its impact on emergency services and the community. Our great appreciation to Matt Rowson of the NSW Police for his excellent collation and presentation of this dramatic period.

BAPCO Webinar of U.K. Fire Services Transition to ESN

BAPCO are happy to announce the launch of English Fire and Rescue Services – Preparedness for ESN webinar hosted with our one of our partner associations – TCCA. Please find details below.

Date: 8th September 2020

Time: 12:00 – 13:00 (British Standard Time)

The University of Leeds has published a significant research report entitled Information and Communication Technologies in the Fire and Rescue Services in England. The report has a distinct focus on the UK’s Emergency Services Mobile Communications Programme (ESMCP) and the Services’ readiness for and confidence in the UK’s Emergency Services Network (ESN). Whilst this in-depth report is focused on Fire and Rescue Services in England, its findings will be of interest to any organisations or services around the world involved in a critical communications project or intending to migrate to a broadband-based system.

This webinar provides an excellent opportunity to hear first-hand from the report’s author and from those affected by the report’s findings in their work on the UK’s Emergency Services Network.

To register, please visit this link.

For further information please contact support@bapco.org.uk

Recommendations for Emergency Communications during COVID-19

The National Emergency Communications Working Group – Australia and New Zealand (NECWG-A/NZ) together with the Association of Public-Safety Communications Officials, Canada (APCO Canada), the British Association of Public-Safety Communications Officials (BAPCO), the European Emergency Number Association (EENA), and NENA: The 9-1-1 Association (NENA) form the Collaborative Coalition for International Public Safety (CC:IPS).

In considering the impacts of COVID-19 across the globe, the coalition has developed a document they believe will be valuable in helping public safety organisations and emergency communications professionals across the world navigate this outbreak in the best way possible. 

The document (Global Recommendations for Emergency Services Organisations to manage the outbreak of COVID-19) is now available for your use.

New Zealand Go Live with Apple Location Identification

MBIE Deputy Chief Executive Brad Ward announced New Zealand has gone live with Advanced Mobile Location (AML) for iOS, which is an important extension to the successful Emergency Caller Location Information (ECLI) service and is deployed as part of Apple’s global release of iOS 11.3.

http://www.mbie.govt.nz/about/whats-happening/news/2018/111-mobile-caller-location-extended-to-ios

UPDATE – Emergency+ App has reached 1,000,000 downloads

UPDATE – Since our last post – 6 days ago – the Emergency+ App is now ready to assist over One Million Australians identify their location during emergency incidents.

The App has been downloaded more than 1 million times via the Apple IOS, Google Play, and Windows Phone App Stores – but the word needs to keep spreading.

The Emergency+ App allows you to call Triple Zero and, using the location details of your phone, tell the emergency operator your location even when you don’t know where you are.

It has already helped numerous Australians in times of need.  To make sure you can provide your location during an emergency, download the Emergency+ App today – and tell your family and friends too.

The App is free of charge and available for download from iTunes, Google Play and Windows Stores.
Available on Apple app storeAvailable on Google playAvailable on Windows Stores

Emergency+ heading toward 1,000,000 downloads

Since its introduction, the Emergency+ App has helped a number of people identify their location during emergency incidents.

The App has been downloaded over 985,000 phones via the Apple IOS, Google Play, and Windows Phone App Stores and is fast on its way to 1 Million downloads.

The Emergency+ App allows you to call Triple Zero and, using the location details of your phone, tell the emergency operator your location even when you don’t know where you are.

The App is free of charge and available for download from iTunes, Google Play and Windows Stores.
Available on Apple app storeAvailable on Google playAvailable on Windows Stores

Emergency Communications Centre of the Future – White Paper Released

NECWG-A/NZ has joined with the Queensland University of Technology (QUT) to develop a White paper on the Emergency Communications Centre of the Future (ECCF): From Reactive to Proactive.

This paper provides thought and consideration for Emergency Organisations, government, and industry in developing the ECCF  and shifting from Reactive to Proactive service capability.

The White Paper and Roadmap Summary are available via our Publications page

2017 Industry Engagement Forum – Another Successful Collaboration Event

The National Emergency Communications Working Group – Australia/New Zealand (NECWG-A/NZ) conducted its 3rd successful Industry Engagement Forum in Manly, NSW on 24 May 2017.

With almost 100 representatives of the Public Safety community including government and industry stakeholders gathered together, the group worked on developing thought and consideration of the future direction of the emergency communications environment.

In particular , the group focused on the next generation Communication Centre environment of Emergency Service Organisations and Public Safety Agencies. Using the contributions of all participants, NECWG-A/NZ is working with the Queensland University of Technology (QUT) to develop a leadership paper on ‘The Smart Communications Environment – 2027’.

NECWG-A/NZ thanks all public safety and industry participants and looks forward to releasing the paper in the near future.