In line with the implementation plan for the National Triple Zero Operator Review, the Department of Communications and the Arts has released a Request for Expression of Interest for organisations to respond in relation to their capability to provide location data services for Triple Zero (000).
Another successful NECWG-A/NZ workshop was held in Melbourne between 24 and 26 May. Highlights included the 2nd Annual Industry Engagement Forum (see Post below) and discussion on the recently released National Triple Zero Operator Review.
The next workshop is scheduled for November 23-25 in Perth.
The Triple Zero (000) Kids Challenge, developed by the Triple Zero Awareness Working Group, has been recognised in the 2015 Resilient Australia Awards as a ‘Highly Commended’ initiative.
The Triple Zero (000) Kids Challenge has been developed to help children learn about safety messages and hear what happens when you call Triple Zero by playing games and solving mysteries.
The 2015 Resilient Australia Award recognises the benefit to the community through the development of a teachers guide and resource pack which has been included in many Australian school curriculum.
Members receiving the award at the Melbourne NECWG-A/NZ meeting are from: NSW Police Force; SA Police; NSW Ambulance; NT Police, Fire & Emergency Services; NSW Fire & Rescue; SA Metropolitan Fire Service; WA Police.
The Triple Zero Awareness Working Group supports the awareness and education of the Australian community in the service and use of the Triple Zero (000) emergency number.
Director and actress, Caroline Bartleet, has won the 2016 BAFTA for a British Short Film for her film, ‘Operator’.
The film follows an Emergency Services Operator in a Fire Control Room has just started a long night shift when she picks up a call from a desperate young mother. An hour previously, Gemma had fallen asleep in front of the television and has now woken to find the room full of smoke. Her three year old son is trapped in his bedroom upstairs. Flames have started to creep down the stairs that Gemma must use in order to reach him. The operator’s guidance is all that Gemma can rely on in order to survive.
The script is based on a real 999 call and portrays the professionalism of the emergency communications operator.